Cancelling Your School-links Subscription
Thank you for your partnership to date, we’re sorry to see you go
Schoolzine is proudly Australian-owned and operated for nearly two decades, supporting schools in building stronger connections with their communities. We bring that same dedication and expertise to the School-links community, ensuring schools have a reliable, secure platform that evolves through customer-led product enhancements. Our commitment to continuous improvement means we are always working to refine School-links based on the needs and feedback of our community.
Typically we find that there are three reasons that a school wishes to cancel their service with Schoolzine.
1) The tools are difficult to use (or you don’t have time to use the tools) effectively
We understand that marketing tools are not always as intuitive as we’d like them to be. We also understand that everyone has a different level of confidence when using online platforms of any kind. Schoolzine’s number one focus is to ensure that anyone at almost any level can use Schoolzine’s platform to improve community engagement for their School.
Which is why we have a dedicated Customer Success team that are working with schools every day to train and to offer advice when it comes to getting the most out of your service.
We’d love to have the opportunity to spend just 30 minutes understanding which areas of the platform you were unable to use effectively.
2) You’ve recently encountered budget cuts and Schoolzine is one of many expenses that will be cancelled
Got it. The increasing financial strain on businesses all across Australia is a common topic of conversation and we acknowledge that avoiding superfluous expenditures is front of mind for all schools.
Which is why Schoolzine prides itself on the amount of value in each and every Schoolzine product.
Schoolzine has nearly two decades of experience working with schools and understanding the unique requirements of what it takes to engage a school’s community. Cutting edge accessibility features that are always up to date with guidelines and help to improve communication with parents, unlimited Australian based support and customer success teams that are on call for support and training for you and your team and a development team who is dedicated to product improvements based on customer feedback and stringent cyber-security measures to keep your data safe.
3) You’ve decided to go with another tool that better suits your needs
This is great news. Continuing to engage your school’s community is one of the best ways to improve enrollments and create an open environment of communication with the parents of your students.
Which is why Schoolzine has dedicated the time and resources to building one of the best products available. Unlike Student Management Systems, which often treat their newsletter tools as an afterthought with limited features, accessibility, and minimal (if any) support, Schoolzine focuses entirely on delivering exceptional communication tools. Our newsletters and websites are supported by dedicated Customer Success and Service Delivery teams, ensuring that you have access to the training, assistance, and ongoing improvements needed to keep your school community engaged and informed.
2,000+
A centralised place that keeps communications simple
With Schoolzine in your corner, you can provide communication to parents/guardians that is clear, timely, accessible, relevant and easy to find. All families and carers will easily understand what is happening, what action they need to take, and where to find further important information. And the best part is, you don’t need to be a tech specialist to make it all happen.
