Cancelling Your School Stream Service
Thank you for your partnership to date, we’re sorry to see you go
School Stream and Schoolzine greatly values your participation in products that helps to engage your community, improve enrolments and allows you to establish engaging and consistent communication with your community. Over nearly two decades we’re proud to say that more than 1000 schools have used Schoolzine’s products to engage their community.
Typically we find that there are three reasons that a school wishes to cancel their service.
1) The tools are difficult to use (or you don’t have time to use the tools) effectively
We understand that marketing tools are not always as intuitive as we’d like them to be. We also understand that everyone has a different level of confidence when using online platforms of any kind. Schoolzine’s number one focus is to ensure that anyone at almost any level can use Schoolzine’s platform to improve community engagement for their School.
Which is why we have a dedicated Customer Success team that are working with schools every day to train and to offer advice when it comes to getting the most out of your service.
We’d love to have the opportunity to spend just 30 minutes understanding which areas of the platform you were unable to use effectively.
2) You’ve recently encountered budget cuts and Schoolzine is one of many expenses on the list
We understand that budget cuts mean tough decisions for schools and that every dollar needs to be working hard. That is why we are committed to delivering exceptional value in every Schoolzine product.
With nearly two decades of experience supporting schools, we know what it takes to engage your community. From accessibility features that meet the latest guidelines, to unlimited Australian-based support and training, to ongoing product improvements shaped by customer feedback, all backed by strong cyber security to keep your data safe, Schoolzine is built to be an essential partner, not just another cost.
3) You’ve decided to go with another tool that better suits your needs
This is great news. Continuing to engage your school’s community is one of the best ways to improve enrollments and create an open environment of communication with the parents of your students.
Which is why Schoolzine has dedicated the time and resources to building one of the best products available. Unlike Student Management Systems, which often treat their newsletter tools as an afterthought with limited features, accessibility, and minimal (if any) support, Schoolzine focuses entirely on delivering exceptional communication tools. Our newsletters and websites are supported by dedicated Customer Success and Service Delivery teams, ensuring that you have access to the training, assistance, and ongoing improvements needed to keep your school community engaged and informed.
2,000+
A centralised place that keeps communications simple
With Schoolzine in your corner, you can provide communication to parents/guardians that is clear, timely, accessible, relevant and easy to find. All families and carers will easily understand what is happening, what action they need to take, and where to find further important information. And the best part is, you don’t need to be a tech specialist to make it all happen.
